Rights Hubs

Our Rights Hubs are a model we have been working on for many years. For our most vulnerable clients we need to take our services to them. The model was developed using Big Lottery Funds in conjunction with the long term funding we received from the Oak Foundation. We are also grateful to other funders like Ranger Football Club who have provided us with invaluable support.

Glasgow Winter Night Shelter 2016
The Glasgow Winter Night Shelter (GWNS) delivers emergency accommodation as an alternative to people having to ‘sleep rough’; providing a warm, safe, secure environment with trained staff and volunteers to help them. GWNS are an example of excellent partnership working, each partner bringing their area of expertise to provide the service user with the support, assistance, and legal advice and representation which Govan Law Centre they need.

From 3rd December 2015 to 31st March 2016 we ran Rights Hubs in winter night shelter services. We provided legal advice and representation, housing & homelessness casework. These hubs will continue during the winter until 2018/2019, thanks to a £75,000 grant from Rangers Football Club Charity. We are working to secure other funding support

We ensured that service users were getting their statutory housing and homeless rights being provided with emergency, temporary and permanent accommodation. We attended GWNSs every Tuesday and Thursday morning from 8am. Lorna Walker, Senior Solicitor and Wendy Malloy, Homelessness Caseworker provided our legal and casework services to those who used the ‘shelter’. Later joined by our volunteer Robyn Tracey.

KEY FACTS
We ran 32 rights hubs in winter night shelters, sessions lasted around 3-4 hours.
We advised over 200 service users and 98% of service users were accommodated through our direct intervention
We also supplied hundreds of service users with legal letters to give to Glasgow City Council threatening them with judicial review unless they were accommodated.
Six judicial reviews at Edinburgh Court of Session were successful and all service users were accommodated

Marie Trust & Glasgow City Mission Rights Hubs
We rotate Homelessness Day Centre Right Hubs every week between Glasgow City Mission and The Marie Trust. For the first time this year we set up partnership working with Glasgow City Council Social Services Welfare Rights who provide a WRO for each of the two Rights Hubs venues. These services are used by the most marginalised and vulnerable people in Glasgow who are affected by the risk of, or actually are, homelessness.

From 42 rights hubs outreach sessions providing our joint services to 263 vulnerable service users received welfare benefits advice and representation and received legal advice and services with positive outcomes. Those outcomes include: prevention of homelessness, eviction prevented, private rented tenancy issues resolved including rent arrears and affordable repayments, monitoring of arrears and repayment to prevent and deal with emerging issues, homeless clients provided with accommodation – emergency, temporary and permanent in terms of housing and homelessness rights and benefits entitlement.

List of our Rights Hubs
Leverndale Psychiatric Hospital
SAMH (Scottish Association for Mental Health) Homelessness and Housing Support
South Sector Social Work Homelessness Services
Gartnavel Hospital Psychiatric Unit – 10 wards covered
Stobhill Hospital Psychiatric Unit – 8 wards
Parkhead Psychiatric Hospital – 2 Wards
North East Sector Social Work Homelessness Services

Glasgow City Centre base Hubs
Glasgow City Mission
The Marie Trust

Winter Night Shelter – Lodging House Mission (3rd December 2015 to 31st March 2016) This provides an added value service for our most vulnerable client group, due to our Oak Funded has brought in this additional funding by way of a donation to carry out this work. The donation came from Glasgow Rangers Football Club as part of their charitable work in association with Glasgow City Mission & the Winter Night Shelter Partnership

NHS and voluntary sector in Glasgow with formal referral pathway to us: 
Leverndale DART team, staff & patient representatives
Gartnavel staff, Patient Affairs & patient representatives
Stobhill Staff & patient representatives
Parkhead Staff & Patient Representatives
GEMAP (Greater Easterhouse Money Advice Project) also based in Parkhead Hsp
Womens Aid
Glasgow City Council Social Work adult care services
Glasgow Carers Centre’s
Community Alcohol Support Services Glasgow
Govan Health Centre
Community Mental Health Resource centres
Easterhouse Health Centre
GCC Homelessness Services
Glasgow Homelessness Day Centres
SAMH
GAMH North West (Gartnavel)
Simon Community Rough Sleeper &Vulnerable Person team